Privacy Policy
Stonehurst Farm Privacy Policy
Stonehurst Farm is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Stonehurst Farm website and governs data collection and usage. By using the Stonehurst Farm website, you consent to the data practices described in this statement.
Collection of your Personal Information
Stonehurst Farm collects personally identifiable information, such as your email address, name, home or work address or telephone number. Stonehurst Farm may also collect anonymous demographic information which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by Stonehurst Farm. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Stonehurst Farm for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Stonehurst Farm website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Stonehurst Farm public message boards, this information may be collected and used by others.
Use of your Personal Information
Stonehurst Farm collects and uses your personal information to operate the Stonehurst Farm website and deliver the services you have requested. Stonehurst Farm may also use your personally identifiable information to inform you of other products or services available from Stonehurst Farm and its affiliates. Stonehurst Farm may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Stonehurst Farm does not sell, rent or lease its customer lists to third parties. Stonehurst Farm may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
Stonehurst Farm does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
The Stonehurst Farm website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Stonehurst Farm or the site; (b) protect and defend the rights or property of Stonehurst Farm; and, (c) act under exigent circumstances to protect the personal safety of users of Stonehurst Farm, or the public.
Use of Cookies
The Stonehurst Farm website uses "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rococo Garden services or websites you visit.
Security of your personal Information
Stonehurst Farm secures your personal information from unauthorized access, use or disclosure. Stonehurst Farm secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption.
Changes to this Statement
Stonehurst Farm will occasionally update this Statement of Privacy to reflect company and customer feedback. Stonehurst Farm encourages you to periodically review this statement to be informed of how Stonehurst Farm is protecting your information.
Contact Information
Stonehurst Farm welcomes your comments regarding this Statement of Privacy. Please contact us via email to oink@stonehurstfarm.co.uk
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Stonehurst Farm. References to "our Website" or "the Website" are to stonehurstfarm.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Stonehurst Farm
Bond Lane, Mountsorrel
LE12 7AA
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Stripe (Checkout)
